A Mahikeng woman has been left devastated, after finding out that the Go Mary Funeral Society that she has been paying premiums to, is not registered.
Nomsisi Thetyana told Newsnote that she had to loan money to bury a family member after the funeral scheme failed to pay what was due to her.
According to Thetyana she submitted all the necessary documents to the scheme but that did not help.
“I joined the Go Mary Funeral Society and started paying from last year July. I have never missed a payment since I joined the society. But the society failed to pay out my claim after the passing of my family member that I was paying for. Go Mary Funeral Society was supposed to pay me R19500 since I have been paying R350 every month,” Thetyana said.
She said she was shocked when the funeral scheme founder, Ndwandwe Ndlovu, told her that the scheme has beem operating illegally all along.
“When I submitted my documents the society owner told me that the payment will be made within 48 hours. Even now I still have not received anything from him. He ended up telling me that his society was not registered and that he will borrow money from the bank and pay me. I told him I will not accept what he was telling me, because we have been paying on a monthly basis and he must just give me my money,” said the angry Thetyana.
Ndlovu has however denied this, but promised to reimburse Thetyana.
“I’m dealing with agents in different provinces. They are the ones who collect money from our clients. At the time of the funeral in this lady’s family she made the claim, but it declined in my system. When I checked with the agent in Mahikeng he confirmed that the lady is indeed up to date with her payments. So I told her that I will pay her while I was still trying to sort this issue out. Obviously I could not claim at the underwriters because already it was declining in my system,” Ndlovu said.
The Financial Sector Conduct Authority (FSCA) told Newsnote that the funeral scheme is not registered as a financial service provider.
“We have no record of this company as an authorized financial service provider,” said FSCA in a statement.
Meanwhile North West chairperson of the African Funeral Practitioners Organization, Obakeng Majara, condemned the incident and warned residents to verify the credibility of funeral schemes before investing in them.
“People must be careful when they join mortuaries and societies. They must check if the society is registered with underwriters or with a Financial Services Provision License that assures the protection of their policies even if the society is bankrupt,” said Majara.
North West police have confirmed that charges have been laid against the funeral society.